Privacy Policy

Last Updated: January 15, 2025

Interview Masterclass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website interviewmasterclass.org and use our educational services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile information
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, inquiries, feedback, and consultation requests
• Educational Information: Career goals, skill assessments, training preferences, and progress data

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages viewed, time spent on pages, links clicked, and navigation paths
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our training programs and educational services
• Communication: To respond to inquiries, send confirmations, updates, and important notices
• Personalization: To customize your learning experience and provide tailored recommendations
• Payment Processing: To process transactions and send billing information
• Marketing: To send promotional materials, newsletters, and information about new courses (with your consent)
• Analytics: To understand usage patterns and improve website functionality
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address technical issues and fraudulent activities

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment processors (PayPal, Stripe)
• Email service providers
• Website hosting and maintenance providers
• Analytics providers (Google Analytics)
• Customer relationship management platforms

3.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms and Conditions
• Protect our rights, privacy, safety, or property
• Investigate potential violations or fraud

3.3 Business Transfers

If Interview Masterclass is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements (with consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication protocols
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes

When information is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications for material changes
• Displaying prominent notices on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

This Privacy Policy is designed to comply with applicable data protection laws including GDPR, CCPA, and other relevant regulations. We are committed to transparency and protecting your privacy rights.